MOHRE Enquiry Services in the UAE | Complete Guide to Employment Verification and Labor Services
What Are MOHRE Enquiry Services?
MOHRE enquiry services are online and offline platforms provided by the Ministry of Human Resources and Emiratisation. These services help people living and working in the UAE check their employment status, verify labor contracts, and resolve workplace issues.
Think of MOHRE as a helpful friend who keeps track of all employment records in the UAE. Whether you’re an employee wanting to check your work permit or an employer needing to verify staff details, these services make everything simple and clear.
Why MOHRE Enquiry Services Matter
For Employees
- Check your work permit status anytime, anywhere
- Verify your labor contract matches what you signed
- Track complaints you’ve filed against employers
- Confirm you’re not listed in any absconding cases
For Employers
- Verify employee work permits are valid
- Check establishment details and compliance status
- Monitor Emiratisation quotas for local hiring requirements
- Resolve labor disputes efficiently
For Everyone
- Ensure legal compliance with UAE labor laws
- Avoid penalties from incorrect documentation
- Save time with 24/7 online access
- Get peace of mind about employment status
Types of MOHRE Enquiry Services Available
1. Labor Contract Inquiry Service
This service lets you check if your employment contract matches official government records. You can verify:
- Job title and position
- Monthly salary amount
- Contract duration
- Work location details
- Employee rights and benefits
Who needs this: New employees, people changing jobs, or anyone unsure about their contract terms.
2. Work Permit Status Verification
Check if your work permit is active, expired, or under processing. This service shows:
- Current permit status
- Expiration dates
- Renewal requirements
- Processing timeline
Who needs this: All expatriate workers, employers hiring staff, and people applying for visa renewals.
3. Labor Complaint Tracking
If you’ve filed a complaint about workplace issues, track its progress through this service:
- Complaint submission date
- Current processing stage
- Expected resolution time
- Required documents or actions
Who needs this: Employees with workplace disputes, salary issues, or unfair treatment complaints.
4. Establishment Verification Service
Check details about companies registered in the UAE:
- Company legal status
- Business license validity
- Compliance with labor laws
- Ownership information
Who needs this: Job seekers, business partners, and anyone wanting to verify company legitimacy.
5. Absconding Case Inquiry
Check if any absconding cases have been filed against you:
- Case filing date
- Current status
- Steps to resolve
- Required documentation
Who needs this: Expatriates facing employment issues, people changing jobs, or those with visa concerns.
6. Emiratisation Quota Checking
For employers to check their local hiring requirements:
- Required Emirati employee percentage
- Current compliance status
- Deadline for meeting quotas
- Penalties for non-compliance
Who needs this: Companies operating in the UAE, HR departments, and business owners.
How to Access MOHRE Enquiry Services
Online Access (Recommended)
- Visit the official MOHRE website
- Navigate to enquiry services section
- Select your required service
- Enter your details (Emirates ID, passport number, etc.)
- View results instantly
Tasheel Centers
These are government-approved service centers where you can:
- Get face-to-face assistance
- Submit documents physically
- Receive help with online processes
- Get translations if needed
Tasheel centers are available in:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
Mobile App Access
Download the official MOHRE mobile app for:
- Quick status checks
- Push notifications for updates
- Offline access to your information
- Direct customer support chat
Customer Support Hotline
Call the MOHRE customer service number for:
- Technical assistance
- Service explanations
- Complaint resolution
- General inquiries
Step-by-Step Guide to Using MOHRE Services
Before You Start
Gather these documents:
- Emirates ID or passport
- Labor contract copy
- Work permit details
- Company trade license number (if applicable)
Step 1: Choose Your Service
Decide which enquiry service you need based on your situation:
- Employment verification → Labor Contract Inquiry
- Visa concerns → Work Permit Status
- Workplace issues → Labor Complaint Tracking
- Company verification → Establishment Inquiry
Step 2: Access the Platform
- Online: Visit mohre.gov.ae
- Mobile: Download MOHRE app
- In-person: Visit nearest Tasheel center
Step 3: Enter Your Information
Provide required details accurately:
- Personal identification numbers
- Employment details
- Company information
- Specific inquiry reference numbers
Step 4: Review Results
Check the information provided and:
- Save important details
- Print confirmations if needed
- Note any discrepancies
- Plan follow-up actions
Step 5: Take Action
Based on results:
- If everything is correct: No action needed
- If there are issues: Contact customer support
- If documents are missing: Submit required paperwork
- If urgent: Visit Tasheel center immediately
Common Issues and Solutions
Problem: Delayed Response Times
Why it happens: High volume of inquiries, system maintenance, or peak processing periods.
Solutions:
- Try during off-peak hours (early morning or late evening)
- Use mobile app instead of website
- Contact customer support for urgent matters
- Check social media for system updates
Problem: Incorrect Information Displayed
Why it happens: Data entry errors, outdated records, or system synchronization issues.
Solutions:
- Double-check your input details
- Contact your employer to verify submitted information
- Visit Tasheel center with original documents
- File a correction request online
Problem: Service Not Available
Why it happens: System maintenance, server issues, or service updates.
Solutions:
- Check MOHRE social media for announcements
- Try alternative access methods (app vs website)
- Visit Tasheel center for urgent needs
- Call customer support hotline
Problem: Cannot Access Online Services
Why it happens: Browser compatibility, internet connectivity, or account issues.
Solutions:
- Clear browser cache and cookies
- Try different browser or device
- Check internet connection stability
- Ensure Emirates ID is not expired
Benefits of Using MOHRE Enquiry Services
Time-Saving Advantages
- 24/7 availability – Check status anytime
- Instant results – Get information immediately
- No waiting lines – Avoid crowded service centers
- Multiple language support – Services in Arabic and English
Cost-Effective Solutions
- Free online services – No charges for basic inquiries
- Reduced travel costs – Access from home or office
- Avoid penalties – Stay compliant with regulations
- Prevent legal issues – Resolve problems early
Improved Accuracy
- Real-time data – Access latest information
- Official records – Verified government data
- Reduced errors – Direct system access
- Document verification – Confirm authenticity
Special Services for Different User Groups
For People with Disabilities
Tawseel Service provides:
- Home visits for document collection
- Personalized assistance
- Accessible online platforms
- Priority processing
For Senior Citizens
- Simplified application processes
- Dedicated customer support
- In-person assistance at Tasheel centers
- Family member authorization options
For New Expatriates
- Orientation sessions
- Multilingual support
- Step-by-step guides
- Welcome packages with service information
For Employers
- Bulk verification services
- Compliance reporting tools
- Automated notifications
- Dedicated business support
Tips for Best Results
Preparation Tips
- Keep documents organized – Maintain copies of all employment papers
- Update contact information – Ensure MOHRE has current details
- Regular status checks – Monitor your employment status monthly
- Save confirmation numbers – Keep records of all transactions
Security Best Practices
- Use secure connections – Only access services through official channels
- Protect personal information – Don’t share login details with others
- Log out properly – Close sessions on shared computers
- Report suspicious activity – Contact MOHRE if you notice unusual account activity
Communication Tips
- Be clear and specific – Provide exact details when contacting support
- Keep records – Document all interactions and reference numbers
- Follow up appropriately – Don’t spam with multiple inquiries
- Use official channels – Avoid unofficial third-party services
Future Developments
Digital Transformation
MOHRE continues improving services with:
- Artificial Intelligence – Automated responses and processing
- Blockchain technology – Secure document verification
- Mobile-first design – Enhanced smartphone experience
- Integration with other government services – One-stop digital platform
New Features Coming Soon
- Voice-activated inquiries
- Biometric verification
- Predictive analytics for compliance
- Enhanced reporting tools
Conclusion
MOHRE enquiry services are essential tools for anyone living or working in the UAE. These services help you stay compliant with labor laws, verify employment details, and resolve workplace issues quickly and efficiently.
Whether you’re checking your work permit status, verifying a labor contract, or tracking a complaint, these services provide reliable, accurate information when you need it most. The combination of online convenience, Tasheel center support, and mobile accessibility ensures everyone can access these important services.
Remember to use these services regularly, keep your information updated, and don’t hesitate to seek help when needed. By staying informed and proactive, you can ensure smooth employment experiences in the UAE.
Take advantage of these free, government-provided services to protect your employment rights and maintain legal compliance in the UAE’s dynamic workforce environment.
Key Takeaways:
- MOHRE enquiry services are free and available 24/7
- Multiple access methods ensure convenience for all users
- Regular checking helps prevent legal and employment issues
- Professional support is available when you need assistance
- These services are essential for legal employment in the UAE
